Warranty Policy

1. How Warranty Coverage Works

2. Manufacturer Warranty Terms

Where a product is covered by a manufacturer's warranty, the manufacturer's terms may determine:

• The warranty duration;
• The date on which the warranty begins;
• Parts or components covered;
• Types of defects covered;
• Warranty exclusions;
• Whether labor is included;
• Whether shipping or transportation costs are covered;
• Documents required to submit a warranty claim;
• Whether the warranty is transferable;
• Whether coverage applies to residential or commercial use; and
• The repair, replacement, or other remedies available.

Where applicable, the manufacturer may make the final determination regarding whether a specific issue qualifies for warranty coverage.

3. Products That May Carry a Warranty

A product may be covered by a manufacturer warranty or another product-specific warranty where expressly stated.

Warranty coverage may vary according to the product's manufacturer, model, age, condition, and intended use.

Please review our Product Condition Policy for information about how we describe the condition of products sold through our website.

If warranty coverage is important to your purchasing decision, please contact us before placing your order at sales@getfitequipmentllc.com or call +1 352-650-0267.

4. What May Be Covered?

Subject to the warranty applicable to a specific product, warranty protection may cover qualifying defects in materials or workmanship that arise during the applicable warranty period.

Depending on the applicable warranty, an approved claim may result in:

• Inspection or troubleshooting;
• Repair;
• Replacement parts or components;
• Product replacement; or
• Another remedy permitted by the applicable warranty.

The availability of a particular remedy is not guaranteed and depends on the applicable warranty terms and the circumstances of the claim.

5. What May Not Be Covered?

Warranty coverage may exclude issues or damage that do not result from a qualifying manufacturing or workmanship defect.

Depending on the applicable warranty, exclusions may include:

• Normal wear and tear;
• Cosmetic wear from ordinary use;
• Accidental damage;
• Misuse or abuse;
• Improper operation;
• Failure to follow operating instructions;
• Improper assembly or installation;
• Unauthorized repairs;
• Unauthorized modifications or alterations;
• Improper maintenance;
• Failure to perform required maintenance;
• Improper storage;
• Damage caused by environmental conditions;
• Damage caused by improper movement or handling after delivery;
• Use outside the manufacturer's intended purpose;
• Commercial use where the warranty is limited to residential use;
• Consumable or wear components where excluded; and
• Other exclusions stated by the manufacturer or warranty provider.

6. Warranty Periods

Get Fit Equipment llc does not apply one universal warranty period to every product.

Warranty periods may vary by brand, product category, model, manufacturer, product condition, and component.

Some products may have different warranty durations for different components of the same equipment.

Where a manufacturer warranty applies, the manufacturer's stated warranty duration generally controls.

7. How to Submit a Warranty Request

If you believe your product has developed a problem that may qualify for warranty coverage, please contact us as soon as reasonably possible after discovering the issue.

8. Information We May Request

To help us identify your purchase and review a warranty request, we may ask for:

• Your full name;
• Your order number;
• The email address used to place the order;
• Product name;
• Brand and model;
• Serial number, where applicable;
• Approximate purchase date;
• Delivery date;
• A detailed description of the issue;
• Photos or videos showing the problem; and
• Any other information reasonably needed to review the claim.

Keeping your order confirmation, receipt, and product documentation can help us review a warranty request more efficiently.

9. Manufacturer Warranty Claims

For products covered by a manufacturer's warranty, Get Fit Equipment llc may assist with identifying the correct claim procedure or communicating relevant information to the manufacturer where appropriate.

The manufacturer may require the customer to communicate directly with its warranty department or authorized service provider.

The manufacturer may also determine:

• Whether the issue qualifies for warranty coverage;
• Whether inspection is required;
• Whether a replacement component should be supplied;
• Whether repair is appropriate;
• Whether the product should be replaced; and
• Whether transportation or other costs are covered.

10. Warranty Claims and Returns Are Different

A warranty claim and a standard product return are not necessarily the same process.

A product may qualify for a return under our Return & Refund Policy even where the matter is not handled as a warranty claim, subject to the conditions stated in that policy.

Likewise, an issue discovered outside the normal return period may still be subject to a manufacturer warranty where applicable.

Please contact us if you are unsure whether your situation should be handled as a return, refund request, warranty claim, or general product-support matter.

11. Products Damaged During Shipping

Damage that occurs during shipping or delivery should be reported as soon as possible.

Shipping damage may follow a different process from a manufacturer warranty claim.

Customers should keep the product, packaging, shipping materials, and delivery documentation until the issue has been reviewed.

For information about order processing, handling time, shipment, delivery timeframes, freight delivery, and shipping-related issues, please review our Shipping Policy .

12. Product Condition and Warranty Eligibility

The condition of a product may affect the warranty coverage available.

New, used, refurbished, open-box, demo, or other product conditions may carry different warranty terms where applicable.

Customers should review the applicable product listing and our Product Condition Policy before purchasing.

13. Product Authenticity

Get Fit Equipment llc aims to accurately represent the products and brands offered through our website.

For additional information concerning branded products and authenticity, please review our Product Authenticity Policy .

14. Order Cancellation

Warranty coverage does not replace the rules that apply to cancelling an order before shipment or fulfillment.

If you need to cancel an order, please review our Cancellation Policy and contact us promptly.

15. Refunds and Payment Matters

Approved warranty remedies do not automatically mean that a refund will be issued.

Refund eligibility is governed by our Return & Refund Policy .

For information regarding accepted payment methods, payment authorization, order verification, billing, and related matters, review our Payment Policy .

16. Related Store Policies

For complete information about purchasing from Get Fit Equipment llc, please review the related policies below.

17. Our Commitment to Customers

We understand that equipment problems can be frustrating. Our goal is to communicate clearly, review warranty concerns fairly, and help customers identify the most appropriate resolution available under the applicable product and manufacturer warranty terms.

We will work with customers in good faith while respecting the terms, exclusions, documentation requirements, and remedies established by the applicable warranty provider.