Shipping Policy

Orders are generally processed and handled within 1–2 business days after the order has been received and the applicable payment requirements have been successfully satisfied.

Processing and handling may include:

• Payment confirmation;
• Order verification;
• Inventory confirmation;
• Product preparation;
• Packaging;
• Shipping-label preparation;
• Freight preparation where required; and
• Arranging carrier pickup or handoff.

Business days generally exclude weekends and applicable public holidays.

Orders with pending, incomplete, declined, unverified, or uncleared payment are not considered ready for shipment. Please review our Payment Policy for additional information.

For accepted orders shipped within the United States, typical delivery is approximately 5–10 days after processing and shipment.

This estimated delivery timeframe is separate from our standard 1–2 business day processing and handling period.

Actual transit time may vary depending on:

• Customer destination;
• Carrier;
• Product size and weight;
• Freight requirements;
• Delivery accessibility;
• Weather;
• Public holidays;
• Carrier operating conditions;
• High seasonal shipping volumes; and
• Other transportation circumstances.

Shipping charges depend on the equipment or products being purchased and the shipping requirements associated with the order.

Fitness equipment can vary substantially in weight, dimensions, packaging requirements, and carrier requirements. Consequently, shipping costs may differ from one order or product to another.

This applies to our general fitness equipment range and GrindGym products available through Get Fit Equipment llc.

The shipping amount applicable to an order will be communicated as part of the ordering or checkout process.

The United States is the primary shipping market served by Get Fit Equipment llc.

We ship fitness equipment, accessories, GrindGym products where available, and related products throughout the United States, subject to the shipping requirements applicable to each order.

Certain large or heavy items may require freight shipping or special delivery arrangements.

The precise shipping method may therefore depend on the size, weight, packaging, destination, and transportation requirements of the equipment purchased.

Some fitness equipment may be too large or heavy for conventional parcel shipment and may require freight transportation.

Freight requirements can vary depending on the specific piece of equipment and destination.

Where freight delivery applies, customers should ensure that the delivery address and contact information supplied with the order are accurate.

A valid telephone number is particularly important where the carrier needs to coordinate delivery.

Unless expressly stated otherwise for an order, delivery does not automatically include assembly, installation, removal of existing equipment, or services not specifically included in the transaction.

Although the United States is our primary market, Get Fit Equipment llc may accept certain international orders, depending on the destination and products involved.

International shipping availability should be confirmed before purchase where the website or checkout process does not clearly present shipping to the intended country.

International delivery times may differ from the standard U.S. delivery estimate because of distance, carrier operations, destination requirements, and international transportation procedures.

Customers should contact us at sales@getfitequipmentllc.com before purchasing if they need confirmation of shipping availability to a particular international destination.

Customers are responsible for providing an accurate and complete shipping address when placing an order.

Please verify:

• Recipient name;
• Street address;
• Apartment, suite, or unit number where applicable;
• City;
• State;
• ZIP code;
• Telephone number; and
• Any relevant delivery information.

Inaccurate or incomplete shipping information may delay order processing or delivery.

If you discover an address error after placing an order, contact us immediately. We will determine whether the address can still be corrected before shipment.

Once an order has been handed to the carrier, our ability to change or redirect the delivery address may be limited.

Customers should therefore contact us as quickly as possible when an address correction is required.

An address-change request is not guaranteed after shipment.

Customers may request cancellation before an order has shipped, subject to our Cancellation Policy .

Get Fit Equipment llc does not currently charge a standard cancellation fee.

Because orders may move through processing and fulfillment quickly, cancellation requests should be submitted as soon as possible.

We make reasonable efforts to process orders within our stated timeframe and provide realistic delivery expectations.

Delivery schedules may nevertheless be affected by circumstances outside our reasonable control, including:

• Carrier delays;
• Severe weather;
• Transportation disruptions;
• Holiday shipping volume;
• Freight scheduling;
• Incorrect delivery information;
• Remote or difficult-to-access destinations;
• Carrier network disruptions; or
• Other unexpected transportation circumstances.

If you experience a significant delivery issue, please contact our team so that we can review the available shipment information.

If a product arrives damaged, please contact Get Fit Equipment llc as soon as reasonably possible after receiving the shipment.

Please provide:

• Your order number;
• Your name and contact information;
• A description of the damage;
• Clear photographs of the damaged product;
• Photographs of damaged packaging where relevant; and
• Any other information reasonably needed to review the issue.

Shipping damage may follow a different resolution process from a manufacturer warranty claim.

Please also review our Return & Refund Policy and Warranty Policy .

If the product delivered is materially different from the item ordered, please contact us promptly.

Include your order number and photographs or identifying information showing the product received.

We will review eligible incorrect-item claims according to the circumstances of the order and our Return & Refund Policy .

Shipping an order to you and returning a product are separate processes.

Our current policy generally permits eligible return requests within 30 days after delivery, subject to the requirements in our Return & Refund Policy .

Get Fit Equipment llc does not currently charge a standard restocking fee.

Return-shipping responsibility may depend on the reason for the return and the circumstances involved.

Shipping procedures do not alter the condition classification disclosed for a product.

Where applicable, products may be identified as new, used, refurbished, open-box, demo, or another disclosed condition.

Customers should review the product listing and our Product Condition Policy before placing an order.

Where GrindGym equipment or GrindGym-branded products are offered through Get Fit Equipment llc, the same general shipping, processing, handling, delivery, cancellation, return, and customer service principles described on this website apply unless a specific product listing clearly states otherwise.

Because GrindGym products may vary in size and weight, the actual transportation method may depend on the specific equipment ordered.

Product-specific information should always be reviewed before purchase.

Our shipping terms should be read together with the policies governing payment, cancellation, returns, product condition, and warranties.